Scaling moderation to match your app’s success

Scaling your online platform is exciting but challenging. 

More users means more conversation, more engagement, more value being created. But growth also brings exposure to toxicity, harassment, legal scrutiny, and reputational threats.

As online communities expand, maintaining safe, welcoming spaces becomes harder. Manual moderation quickly becomes unmanageable. Automated solutions often fail to understand nuance which can lead to user frustration or dangerous oversights. And meanwhile, regulations like the DSA and the UK’s OSB continue to raise the bar for platform responsibility.

Scaling your user base means scaling your protection, too. Ignoring this reality can turn growth into a liability.

The сost of ignoring moderation at scale

The numbers speak for themselves: 43% of users say they abandon a platform after experiencing harassment or abuse, and 60% would leave platforms that fail to handle abuse effectively. Online abuse can cost large platforms over $1 million annually in legal fees, PR damage, and user loss. A toxic environment also leads to a 23% drop in daily usage and a 22% decrease in engagement.

As your platform grows, trust becomes a business-critical asset. Without the right trust and safety infrastructure, engagement plummets, revenue suffers, and brand equity is eroded. This isn't just a technical problem. It's a strategic imperative.

Introducing Bodyguard’s API: your fast track to full protection

To meet these challenges head-on, Bodyguard offers a scalable, ready-to-use moderation solution that evolves with your growth.

Here’s what makes us different:

• Contextual analysis: Our technology doesn’t just flag keywords; it understands meaning. With 50+ classifiers across six content categories, nuanced moderation is built-in. Plus, our different severity levels help you customize responses based on policy or legal needs.
• Advanced moderation: Bodyguard moderates text, images, usernames, profile pictures, and authors in real time, across 45+ languages, with cultural sensitivity built into every decision.
• Seamless integration: A low-latency API that is easy to plug into any environment, with customizable rules and transparent monitoring via logs.

At Bodyguard, we believe moderation shouldn’t slow you down; it should empower you to scale faster and smarter. Here’s how Bodyguard scales with you…

How Bodyguard scales with you

Always-on protection

Bodyguard operates 24/7, delivering real-time moderation at lightning speed by processing harmful content in under 100 milliseconds. Whether it's a live chat, comment thread, or forum post, your users stay protected without friction or any interruption to their online experience.

Customizable and evolving

Every platform is different. That’s why we offer workshops with NLP experts to adapt classifiers to your ecosystem. Our feedback loop system allows you to challenge moderation decisions, providing real-world data that continuously sharpens performance.

Smarter over time

Bodyguard’s moderation system is always evolving. Our human quality control team constantly reviews edge cases, and feeds insights back into the models. Over time, your moderation doesn’t just keep up; it gets smarter and more aligned with your platform’s culture.

Built for massive volumes

• Yubo, a Gen Z social platform with 85M users, partnered with Bodyguard to moderate 107M messages monthly, cutting toxic content by 11% and boosting positive interactions by 350%.
• Ubisoft’s Rainbow 6 Siege leveraged Bodyguard to clean up live gaming chats for over 5M active users, reducing toxic messages by 42% within a year.
• Bodyguard proves its strength when the stakes and volumes are highest.