Dashboard changelog
Discover our latest product releases and improvements. Each update is tagged to help you quickly identify new features, enhancements, and the packages they’re available in.
Control how languages are displayed and translated to better manage multilingual communities.
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We’ve expanded User Preferences to give you more control over how languages are displayed and translated in the Dashboard.
🌍 More control over language settings
In addition to choosing the Dashboard language, you can now:
- Select a translation language to define which language messages are translated into
- Indicate the languages you already understand, so content written in those languages is no longer translated unnecessarily
🎯 Better experience for multilingual environments
These new settings are especially useful for users managing multilingual communities. They help reduce visual noise, avoid redundant translations, and keep the focus on messages that actually need translation.
This update makes the Dashboard more flexible and better adapted to international and multilingual workflows.
This improvement builds on an existing section. Learn more about how it works in our Help Center.
A more intuitive Audience Intelligence experience with clearer question access and improved history visibility.
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We’ve improved the Audience Intelligence experience to make questions easier to access, reuse, and manage over time.
✍️ Custom questions, front and center
Custom questions are now displayed at the top, with predefined questions listed below. This makes it easier to start from your own prompts first — whereas predefined questions were previously shown first.
🕓 Improved and unified history (per user)
The history experience has been redesigned to be more visible and easier to access, while remaining personal to each user:
- The history is now directly available from the Audience Intelligence modal, instead of being hidden in the settings.
- Custom questions now have their own history, whereas previously only predefined questions were tracked.
- All questions — predefined and custom — are now listed together in a single, per-user history, allowing each user to review their own past answers and relaunch questions whenever needed.
These improvements make Audience Intelligence more intuitive and better suited for repeated, day-to-day use.
This improvement builds on an existing feature. Learn more about how it works in our Help Center.
Meet Aidan, your AI-powered assistant to explore audience insights faster and more intuitively.
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Aidan is now available in the Dashboard: an AI assistant designed to help you understand your audience faster, surface insights instantly, and navigate your data with more confidence.
🔍 Ask smarter questions, get clearer answers
Aidan helps you analyze conversations, spot trends, and summarize what your audience is saying. Ask about sentiment shifts, recurring themes, personalities driving engagement, campaign perception, and more — Aidan turns complex data into simple, structured insights.
⚡ Available everywhere you work
Aidan can be called directly from key pages of the Dashboard. It adapts to the context you’re in, taking into account your filters (date, sources, languages…) to provide relevant, targeted analyses.
🆓 Free tier access for everyone
All users can try Aidan through the free tier:
- 5 questions per month, renewed monthly
- No credit consumed when errors occur
- Simple upgrade path for teams who need more volume
🎯 Designed to amplify your workflow
Aidan helps teams save time, monitor audience perception, and enrich reporting with actionable insights — all without leaving the Dashboard.
Cleaner email designs and updated platform naming for a more consistent visual experience.
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We’ve rolled out a series of visual refinements to deliver a cleaner, more consistent experience across emails and shared materials.
✨ Refreshed email banners
All email banners have been updated with a more modern, streamlined design. The new visuals improve readability and consistency across alerting, analytics reports, Shield Mode notifications, and global communications.
🐦 “X” naming update
Twitter is now referred to as X across all materials, including the Dashboard, emails, and PDF reports. This update aligns with the platform’s official naming and reflects a fully completed transition.
These improvements are purely visual but contribute to a more polished, cohesive experience across all touchpoints.
Log into the Dashboard using Microsoft SSO, alongside Google SSO, OpenID, and password-based access.
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You can now log into the Dashboard using Microsoft Single Sign-On (SSO), giving teams more flexibility and aligning Bodyguard with the most common enterprise authentication standards.
🔐 A smoother login experience
Users can authenticate using their Microsoft account directly from the login screen. No setup is required — simply enter your email and select Log in with Microsoft.
🧩 Full coverage of standard login options
Microsoft SSO is enabled by default alongside existing authentication methods:
- Google SSO
- OpenID (for custom or company domains)
- Password-based login
This ensures Bodyguard supports the most widely used identity providers, including Microsoft and Outlook-based environments.
⚡ Ready to use, for everyone
The feature is available to all customers and supported by an in-product tour to guide users through the new login option.
This update makes access to the Dashboard simpler, more familiar, and better suited to enterprise workflows.
Try Audience Intelligence with monthly free credits to explore insights before unlocking full access.
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Audience Intelligence is now available to all users with a free monthly credit allocation, making it easier to explore insights and understand the value of the feature before upgrading.
⭐ A redesigned experience for better clarity
We’ve updated the Ask AI icon to make it more visible and to clearly show when filters are active. Audience Intelligence now reflects the exact context you're viewing — so the insights you receive always match your filtered data.
🆓 5 free credits per user, every month
All users now receive 5 credits per month, with:
- 1 credit = 1 question asked
- Credits renewed monthly (non-cumulative)
- No charge for failed attempts (e.g., 404 errors)
Once credits are used, access resets at the start of the next month.
🚀 Try it, then unlock full access
Users who need more questions can request additional credits directly from the Dashboard via Unlock full access, which triggers a follow-up from our team.
This update helps more users discover Audience Intelligence, explore data-driven insights, and unlock its full potential for daily moderation and reporting workflows.
This improvement builds on an existing feature. Learn more about how it works in our Help Center.
Behind-the-scenes improvements to increase moderation accuracy, consistency, and reliability — especially during critical moments.
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We’ve rolled out significant behind-the-scenes improvements to strengthen moderation accuracy, consistency, and resilience — especially during high-risk moments such as crises or sudden activity spikes.
🧠 A stronger quality control layer
Alongside our NLP-based detection technologies, Bodyguard relies on a dedicated quality control team that reviews selected message batches to assess precision, handle edge cases, and continuously reinforce protection standards. This layer acts as a final safeguard, ensuring moderation decisions remain reliable in complex or ambiguous situations.
🎯 Smarter prioritization during critical moments
Our moderation workflows have been optimized to surface the most sensitive content first, allowing quality control to focus where it matters most — particularly during Shield Mode or escalation phases.
⚡ Faster, more consistent decisions
Improvements to the internal tools supporting this quality control process have reduced moderation latency and improved consistency. This helps limit unnecessary reversals and strengthens alignment across decisions.
📉 Tangible impact for users
These improvements translate into clear benefits across the Dashboard:
- Higher moderation precision, including on edgy or ambiguous content
- Fewer manual moderation actions required
- Fewer “report a mistake” cases
- Stronger protection and reliability during crises
While these changes don’t introduce new user-facing controls, they directly enhance the quality, trust, and stability of moderation outcomes across all industries.
Sharper, more relevant insights with cleaner outputs, better structure, and improved multilingual analysis.
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We’ve upgraded Audience Intelligence to make answers more focused, reliable, and easier to use across your teams.
🎯 More relevant, less noise
Audience Intelligence now focuses on what really matters for your brand:
- Off-topic, spammy, or insignificant mentions are filtered out.
- Insights are better aligned with your industry, campaigns, and audience.
- Long, meandering answers are reduced thanks to stricter caps and prioritization.
You get cleaner summaries and sharper angles instead of walls of text.
🧩 Clearer structure & richer examples
We’ve improved how answers are formatted so you can scan them quickly and share them easily:
- More consistent sections and phrasing across all questions.
- Up to 3 quoted examples are now included to illustrate each point, making insights more concrete and usable.
This makes it easier to plug Audience Intelligence outputs into reports, decks, or daily monitoring.
🌍 Better handling of languages & personalities
Audience Intelligence is now more comfortable with complex, multilingual communities:
- Mixed-language comments are handled more robustly, while keeping original wording inside quotes.
- Sentiment insights are now broken down into Positive vs Negative, each grouped by key themes.
- Personality / ambassador detection has been improved to better reflect luxury, media, sports, gaming, and social apps contexts.
🤖 Upgraded AI engine
We’ve upgraded the underlying AI model powering Audience Intelligence to deliver:
- More accurate analyses
- More consistent outputs
- Better performance on complex questions (sentiment, FAQs, personalities, etc.)
Overall, Audience Intelligence now gives you cleaner, more trustworthy insights to understand how your audience thinks, reacts, and talks about your brand.
This improvement builds on an existing feature. Learn more about how it works in our Help Center.
Stay informed when a source expires and reconnect it quickly with automated email alerts.
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You can now receive email alerts when one of your sources expires, helping you reconnect it quickly and avoid disruptions in your protection and analytics.
🔔 Set up personalized alerts
From your Notification Settings, you can enable two types of alerts for each organization you belong to:
- Instant alert: An email is sent as soon as a source expires, with reminders you can configure (hourly to weekly).
- Digest alert: A summary email listing all expired sources, each with a reconnection link.
These options can be activated independently or combined, depending on how closely you want to monitor source health.
🔗 Direct reconnection links
Each alert includes a Reconnect button that takes you straight to the connection flow of the affected source — no navigation needed.
👤 User-specific settings
Notifications apply only to your account. Every user can choose their own alert preferences and configure how often they want to be notified.
This update ensures you’re always aware of expired sources, making reconnection faster and reducing blind spots in your monitoring workflow.
Want to set your alerts? Check the full documentation in our Help Center.
Get key analytics directly in your report emails, with quick links to the relevant Dashboard views.
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Analytics reporting emails now include a quick snapshot of your main KPIs, so you can check your performance at a glance — even without opening the full PDF report.
📊 Key stats directly in the email
Instead of receiving only the PDF, your report email now highlights essential metrics such as message volumes, content categories, and recent activity. It’s designed for fast, mobile-friendly monitoring during busy or off-hours moments.
🔗 Direct links to the Dashboard
Each KPI comes with a link that takes you straight to the Dashboard view with the right filters already applied, making it easier to investigate peaks, trends, or incidents.
💡 Why this matters
Teams can now:
- Quickly assess what’s happening without downloading anything
- Monitor activity on mobile, even without Dashboard access
- Save time during daily or weekend checks
- Reduce reliance on CSV attachments (more stable, more scalable)
This makes report emails more actionable and turns them into a real operational touchpoint for your moderation workflow.
This improvement builds on an existing feature. Learn more about how it works in our Help Center.
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