The moderation playbook.
Practical thinking on content moderation, online safety and audience intelligence, for the teams keeping platforms healthy.
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Mental health in the digital age
While the Internet is part of our daily lives, it is also a place of extremism and toxic behaviour. The problem of facing social pressure and online toxicity is something that users can do without.
Online hate, the main enemy of journalism
In a world where online toxicity is becoming increasingly common, journalists often face harassment and threats.
Investing in content moderation has a positive impact on your business
If you want to protect your brand and your e-reputation, then investment in the right content moderation is a key factor. With over 62.5% of the world’s population having access to the Internet, there is a lot of potential for online toxicity.
The social networks are failing to detect hate speech
Everyone is entitled to their opinion. But when free speech goes to extremes and uses damaging vocabulary, it becomes an extremely dangerous tool. As social media use grows, so does online hate. Groups and individuals have become targets because of their ethnicity, religion, gender, and sexual orientation.
Top 10 actions you should never do in moderation
Moderation is tough, to say the least. Achieving consistently effective moderation is even harder. But part of getting there is understanding what not to do just as much as what to do. So, with that, let’s explore the top 10 things that good moderators must avoid.
Crisis communication: how to prevent it
If you’re running any kind of online community, some crisis will eventually come your way. That’s why it’s essential to know how to handle crisis communication and understand the role moderation plays in dealing with it properly.
The importance of inclusive language to identify everyone
Language is constantly evolving, and inclusive language is an essential part of today’s society. We communicate through language constantly, whether on social media, websites, or face-to-face. However, businesses interact with their target market is key to building a professional reputation.
Protecting Athletes From Online Toxicity
Toxic content harms athlete performance and wellbeing. Discover how Bodyguard helps protect athletes on social media in real-time.
Does content moderation rhyme with censorship
Content moderation is a huge responsibility. If you run any kind of social platform or online community, users are relying on you to protect them from exposure to online toxicity, which in its worst forms can cause anxiety, depression, stress disorders, and even substance abuse.
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