We’ve upgraded Audience Intelligence to make answers more focused, reliable, and easier to use across your teams.

🎯 More relevant, less noise

Audience Intelligence now focuses on what really matters for your brand:

• Off-topic, spammy, or insignificant mentions are filtered out.
• Insights are better aligned with your industry, campaigns, and audience.
• Long, meandering answers are reduced thanks to stricter caps and prioritization.

You get cleaner summaries and sharper angles instead of walls of text.

🧩 Clearer structure & richer examples

We’ve improved how answers are formatted so you can scan them quickly and share them easily:

• More consistent sections and phrasing across all questions.
• Up to 3 quoted examples are now included to illustrate each point, making insights more concrete and usable.

This makes it easier to plug Audience Intelligence outputs into reports, decks, or daily monitoring.

🌍 Better handling of languages & personalities

Audience Intelligence is now more comfortable with complex, multilingual communities:

• Mixed-language comments are handled more robustly, while keeping original wording inside quotes.
• Sentiment insights are now broken down into Positive vs Negative, each grouped by key themes.
• Personality / ambassador detection has been improved to better reflect luxury, media, sports, gaming, and social apps contexts.

🤖 Upgraded AI engine

We’ve upgraded the underlying AI model powering Audience Intelligence to deliver:

• More accurate analyses
• More consistent outputs
• Better performance on complex questions (sentiment, FAQs, personalities, etc.)

Overall, Audience Intelligence now gives you cleaner, more trustworthy insights to understand how your audience thinks, reacts, and talks about your brand.

This improvement builds on an existing feature. Learn more about how it works in our Help Center.