May 20, 2025

Feature

User & Team Manager

Manage users, teams, and permissions with a clearer, more scalable access model across your organization.

Available in:

Guardian
Sentinel
Commander

We’ve introduced a brand new Users & Teams Manager, giving organizations a clearer way to structure collaboration and control access inside the Dashboard.

👥 Create users and organize them into teams

You can now invite new users directly from the Dashboard, assign them a role, and group them into teams. Teams make it easier to onboard collaborators and ensure they automatically inherit the right access levels.

👑 Three organization-level roles

The new access model introduces three predefined roles that define what a user can do across your entire Dashboard:

  • Admin — full access: manage users, teams, settings, sources, and moderation.
  • Editor — can configure sources, moderation, connect links, campaigns, reports… but cannot manage users or teams.
  • Member — limited to the sources they are assigned to, with no ability to change configurations.

Admins retain full control over access management, ensuring security and clarity at the organization level.

🔐 Granular source-level permissions

On each source, you can now fine-tune what a user (or a whole team) is allowed to do with four permission levels:

  • 📊 Can view analytics only — access to statistics only
  • 👀 Can view — view all content (messages, posts, authors)
  • ✍️ Can moderate — take moderation actions
  • 🔧 Can manage — full control of the source settings and moderation profile

You can also grant full source access, giving a user or team access to all current and future sources automatically.

🔄 Permission inheritance

When users belong to teams, they inherit the team’s permissions. In case of a conflict, the most permissive level applies, making access management simpler and more predictable.


Want to explore this feature in more detail? Check the full documentation in our Help Center.

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