Since launching in 2015, Rainbow 6 Siege has become a staple in tactical shooters games. With a dedicated community and high-stakes competition, in-game chat toxicity has been a long-standing concern for players. In April 2024, Ubisoft teamed up with Bodyguard to strengthen real-time moderation for text chat on PC. As Lancelot Satge, Associate Director of Player Protection and Game Security for Rainbow 6 at Ubisoft, puts it: "We needed a stronger filter to create a more welcoming experience for everyone."
Clear mission and objectives
Rainbow 6 Siege's team aimed to create an even more welcoming game to provide a safe and engaging experience and environment to loyal and new players. The success of the collaboration lied on three main pillars:
A custom-tailored setup
The solution had to adapt to Rainbow 6 Siege’s fast-paced chat, ensuring smooth performance and precise moderation without disrupting gameplay or player experience.
Adapted moderation
Bodyguard adapted to the game's unique language, distinguishing in-game terms from offensive ones. Ubisoft provided an extended list of words to fine-tune the system.
Transparent decision
Ubisoft prioritized transparency by explaining why messages are flagged or removed. This openness, along with improved moderation, has led to a healthier game environment.
Results speak for themselves
of toxic messages detected
of messages removed monthly
of toxic messages since implementation
“Bodyguard is built for live moderation, combining proven technology with an experienced team of linguists to fine-tune results.”
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