Online hate and harassment of journalists: dealing with the upsurge of gratuitous violence
Online hate: a virtual bodyguard to allow journalists and employees of France TV to work in serenity on social networks and avoid self-censorship.
Social networks: acting to serve society with responsible digital practices
Insults, lynch calls, death threats: journalists and TV hosts are not exempt from the scourge of cyberharassment and are even becoming a prime target.
Since 2021, the Digital Communication Department of France Televisions has been equipped with the Bodyguard.ai moderation solution to protect the e-reputation of some of its journalists and hosts exposed on social networks. France TV's digital communication team uses Bodyguard.ai to reduce the visibility of hateful comments, to understand the communities of their journalists and hosts, to be efficient in crisis communication and to facilitate proceedings and complaints.
A clear mission and objectives
- Inform, educate and promote diversity
- While fighting effectively against online hate, sexist, racist and homophobic comments.
- Avoid self-censorship and disconnection
- For journalists, social networks are a great tool to measure the effectiveness of an article or the trends to produce new content. Without it, you are cutting yourself off from your community.
- Move the lines
- Because as a public actor, it is essential to mobilize alongside the tech sector, platforms and influencers to ensure that the Internet remains a source of enrichment and creativity.
The results speak for themselves
- 2 million followers protected
- The online communities of many France TV hosts and journalists are protected against insults, threats and hate speech.
- 7% of toxic messages
- More than a hundred thousand comments intercepted and blocked by the Bodyguard.ai moderation solution.
- Many detractors identified and banned
- Identifying your detractors allows you to take action against them and reduce the rate of hate on your social networks.