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Moderation is tough, to say the least. Achieving consistently effective moderation is even harder. But part of getting there is understanding what not to do just as much as what to do. So, with that, let’s explore the top 10 things that good moderators must avoid.
If you’re running any kind of online community, some crisis will eventually come your way. That’s why it’s essential to know how to handle crisis communication and understand the role moderation plays in dealing with it properly.
Language is constantly evolving, and inclusive language is an essential part of today’s society.
We communicate through language constantly, whether on social media, websites, or face-to-face. However, businesses interact with their target market is key to building a professional reputation.
When fans watch players perform on the football pitch or in high-level competitions, they often get caught up in the excitement of the game they are watching. It’s easy for fans to forget that their favorite athletes are human.
Content moderation is a huge responsibility. If you run any kind of social platform or online community, users are relying on you to protect them from exposure to online toxicity, which in its worst forms can cause anxiety, depression, stress disorders, and even substance abuse.
If you run a social platform, a Facebook page, a gaming community, sports events or any kind of social media account, you’ll need to understand moderation.
Imagine waking up at 3 a.m. to check your phone in case a new crisis needed solving. Imagine sleeping 3 hours a night to make sure you don’t lose clients. Imagine having to read hundreds of toxic comments every week, and trying to not let them affect you. Imagine being a community manager.
There have been racist and homophobic comments found on professional athletes and organizations’ social media accounts following Euro 2020. The problem is not a new one, and most agree that there needs to be a way to stop this activity. Stopping online hate in football is a very difficult issue to solve, but not everyone is aware that there are sensible and viable solutions currently available.
Online hate and toxic content have been increasingly present in the headlines. Not every business is aware of the economic impact that comes with this toxicity.
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